Arctic Air® Pocket Chill | Shipping Assurance

Shipping Assurance

Lost Orders

An order is considered lost if tracking never confirms package status as "delivered". If tracking shows no movement or looks to be stuck after exceeding the appropriate amount of shipping days (2-3 weeks), then orders may be considered lost and a claim can be made by contacting customer service. Claims for orders lost in-transit must be filed no later than 30 days from the last available tracking update.

Stolen Orders

An order is considered stolen if tracking confirms package status as "delivered," but the package was not received. We ask that you wait 5 days from the day your package status was marked "delivered" before contacting customer service and filing your claim. This allows time for your package to arrive. Claims for stolen orders must be filed within 15 days from the date your package was marked "delivered".

Damaged Orders

If your item arrives damaged, unusable, or in an unacceptable condition, we encourage customers to file a claim immediately. Please contact customer service and include a photo reference of the damaged item and packaging received. Claims for damaged orders must be filed within 15 days from the date your package was marked "delivered".

THIS OFFER IS NOT AVAILABLE IN STORES

Fill Out The Form Below Or Call 1-877-497-7267 To Order Your Arctic Air® Pocket Chill Now!

Step 1: Select Your Offer

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STEP 3: Enter Your Payment Information

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STEP 4: Enter Your Billing Information

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STEP 5: Enter Your Shipping Information

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OFFER DETAILS
For a limited time only, we'll send you 1 Arctic Air® Pocket Chill for just $19.99 plus $6.99 shipping & handling!

This offer is covered by our 60-Day Money Back Guarantee (less shipping, processing, handling, and fees). Sales tax will be added where applicable. Non-continental U.S. orders please add an additional $29.99 shipping surcharge.

For customer service, please call 1-877-305-8980 or email PocketChill@rephelpdesk.com. To check the status of your order, please here.

By clicking Process Order, your credit card will be charged the amount above. Click only once.